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Terms and conditions

Introduction

These General Conditions of Sale regulate the offer and sale of products on the website www.jomix.com managed by JOMIX ITALIA SRL, with registered office in Via Appia Nuova, 669, 00179 Rome (CF and VAT number: 16390921001, REA number: RM-1653841). By placing an order, the customer accepts these General Conditions of Sale. We recommend that you read them carefully before proceeding with any purchase.

Object

These Conditions regulate exclusively the offer and sale of products to consumers through the JOMIX ITALIA SRL Website. They apply to products delivered in Italy, excluding the Republic of San Marino, the Vatican City and Switzerland.

Acceptance

By placing an order, the customer fully accepts the Conditions of Sale in force at the time. To purchase on the Site, the customer must be of legal age (18 years) and declare that he/she has the capacity to act.

Product Delivery

The images and descriptions of the products on the Site are illustrative and may not perfectly reflect the actual product. In case of unavailability of the ordered product, the customer will be informed and the order will be cancelled. Delivery takes place within three working days from the order confirmation, except for delays beyond our control.

Price

Prices are expressed in Euros and include VAT. Shipping and handling charges are indicated on the order confirmation page. JOMIX ITALIA SRL reserves the right to change prices and shipping charges without notice.

Payment Methods

Payment options are available in the “Payment Methods” section on the Site.

Shipping & Delivery

Shipping costs are indicated in the “Shipping Costs” section on the Site.

Right of Withdrawal

The customer has the right to withdraw from the contract within 14 days of delivery, following the procedures indicated in the “Exchanges and Returns” section.

Payment Security

The site uses SSL encryption to protect transactions and ensure the confidentiality of banking data, which are not accessible to third parties.

Warranty

The products sold are subject to the legal guarantee of conformity provided for by the Consumer Code (Legislative Decree 206/2005).

Intellectual property

The trademarks, contents and images on the Site are the exclusive property of JOMIX ITALIA SRL and any unauthorised reproduction is prohibited.

Processing of Personal Data

JOMIX ITALIA SRL complies with the current legislation on the protection of personal data (GDPR). The data will be processed for purposes strictly related to the management of orders and the contractual relationship. The data will not be disclosed to third parties, except for legal obligations or for the fulfillment of orders.

User Rights

Users can exercise the rights provided by the GDPR, such as the right to access, rectify, delete, limit and oppose the processing of data. Requests must be sent to JOMIX ITALIA SRL, by email: info@jomix.com .

Information

For questions and clarifications regarding orders, returns, refunds or other requests, the Customer can contact Customer Service at the email address: info@jomix.com .